IT Infrastructure Management

| ITIL | Service Desk | L1 | L2 |

IT Infrastructure Management Overview

Small, Medium to Large Businesses dealing with sensitive data or even otherwise, can prefer to have On Premise Physical IT Infrastructure. This can be well understood from business perspective where more emphasis is given to control over ones Enterprise IT Infrastructure & data, over reduction in costs by adopting Cloud. While Cloud is a good option to have, it is the overall strategy of business & related business needs based on which On Premise Vs Cloud decisions are made. Given this, and given the expectations from today’s IT Infrastructure to perform beyond the speed of business, calls for effective & reliable Enterprise IT Infrastructure Management Services . Remaining competitive and ensuring data security in the ever changing digital landscape requires transforming  IT landscape with effective infrastructure management solutions. Kenexoft’s IT Infrastructure Management Services (I.M.S) offers a suite of IT infrastructure services and solutions that deliver differentiated value to our customer’s business.

IT Asset Monitoring


It is NOT necessary to suffer data loss or extended IT system downtime to understand the criticality of IT systems that have been enabling your business growth. Many business decisions

that are made or are being made to help your business grow, might be possibly more proactive decisions than reactive. Similarly, your IT-Infrastructure needs proactive monitoring & analytical approach to help prevent failure or predict failures to be able to respond to them at the earliest. This is where our Kenexoft’s IT Asset Monitoring Services are being levereged. Kenexoft’s IT Infrastructure Monitoring service enables monitoring of availability and performance parameters of your Enterprise IT Infrastructure so that one can take proactive actions to maintain high uptime. Kenexoft’s IT Infrastructure Monitoring service combines the power of analytics to help ensure highest level of availability and proactively predict any downtime. Our Team at Kenexoft can help assess your Enterprise IT Infrastructure Monitoring needs and offer high quality, reliable and customized IT Infrastructure Monitoring Services. For enquiries, please write to Kenexoft Sales. Our Team will be extremely glad to get in touch.

Service Desk

Today, more than ever, businesses need high-availability ICT infrastructures. And all too quickly, problems with applications can disrupt entire processes. Kenexoft’s "Service-Desk" service offering provides reliable & enriching support – for your Desktop Environments, Servers, Standard Application Packages and Network Solutions. Most of all, incidents or user requests are resolved first-time by 1st Level Support (L-1) – meaning your employees can get back to the job in hand and unnecessary costs and waiting periods can be avoided.
Kenexoft has its own ITIL Compliant cloud based Ticketing Platform which it can offer to its esteemed clientele.

To know more, please write to Kenexoft Sales. Our Team will be extremely glad to get in touch with you.

DevOps

Accelerated delivery, reduced time to market and constant improvements are key for business value realization. With Agile becoming mainstream and a preferred application development methodology adopted by clients, it’s critical to ensure rapid and frequent deployments for early business value realization. The one team culture exemplified with Dev and Ops coming together and extreme automation helps in achieving this. Multiple instances of Development, Test, Production, Disaster Recovery Environments along with Load Balancers and many related IT-Assets are fundamental building blocks under DevOps from an IT-Infrastructure perspective to host various enterprise class IT Applications and to ensure high availability. Kenexoft's DevOps services help our clients in exactly achieving this by supporting them in setting up the necessary IT Environments, Deployments, Automation, Monitoring, Patch Updates and Reporting.

To know more, please write to Kenexoft Sales. Our Kenexoft Team will be extremely glad to get in touch with you.

IT Security & Threat Monitoring Services

With digitalization, and all device connected, IT security is gaining prominence than ever & will continue to do so with IOT, IIOT implementations. One major security breach can lead to irreversible damage, which can be on reputation, or monetary or in extreme cases human life. As technology has progressed, the threats have also increased, with new breed of threats, such as malware, ransomware, bots. Therefore, it is important to continuously monitor your system security rather have one time system deployed to take care of it.

Kenexoft's IT Security Services strive towards making our client's IT Infrastructure & hosted applications more resilient against the cyberattack and maintain proper security compliances. To know more, please write to Kenexoft Sales.

Get in touch with us

info@kenexoft.com
+91 798-151-6763

2nd floor, RAM SVR, Plot No 4/2,
Sector 1, Madhapur Rd, HUDA Techno Enclave,
HITEC City, Hyderabad, India-500081

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